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HP Selling HP EMEA cMPS Sample Questions:

1. Under which conditions does HP Support Channel Managed Print Services install base deals?

A) An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
B) An HP customer agrees to replace the existing install based with new HP printers until the end of the contract
C) All new contracts must include at least 50% new hardware.
D) There are no restrictions on the minimum percentage of new hardware in a contract.

2. Who is responsible for the Help Desk support withacMPS contract?

A) Customer
B) Specialized Service Company
C) HP
D) Channel Managed Print Services partner

3. Which three elements make up the concept of the cMPS pricing tool?

A) Specific contract parameters. HP discounts, and HP hardware and accessories
B) cMPS excel sheet,cMPS price book import sheet, and financial service provider rates
C) HP core data, customer contract length, and the input of print devices
D) HP core data, general partner data, and specific contract parameters

4. What is a HP Contractual Cartridge?

A) A partner's own clone supplies being used in the cMPS program
B) HP original cartridge with twice the page yield
C) HP original cartridge shipped in different packaging with the suffix C
D) Any HP cartridge being used within the cMPS program

5. What are the partner benefits of being in the cMPS program? (Select two.)

A) End-to-end customer engagement
B) Ability to speak with HP support engineers about printer problems
C) HP Pricing support for hardware, services, and supplies
D) Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
E) Ability to download printer drivers

Solutions: