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We provide free update to the clients within one year. The clients can get more 37820X guide materials to learn and understand the latest industry trend. We boost the specialized expert team to take charge for the update of 37820X practice guide timely and periodically. They refer to the excellent published authors' thesis and the latest emerging knowledge points among the industry to update our 37820X training materials. After one year, the clients can enjoy 50 percent discounts and the old clients enjoy some certain discounts when purchasing. So the clients can enjoy more benefits after they buy our 37820X guide materials.
Avaya 37820X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - Security, survivability, and redundancy - LAN/WAN design and considerations - QoS planning and bandwidth requirements |
| Topic 2: Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Deployment strategies and rollout planning - Post-deployment validation and support |
| Topic 3: Solution Sizing and Bill of Materials | 15% | - Hardware and software component selection - System sizing and capacity planning - Licensing requirements and calculation - Complete bill of materials preparation |
| Topic 4: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Customer engagement design principles - Agent, supervisor, and reporting features |
| Topic 5: Unified Communications & Collaboration Design | 15% | - Integration with third-party systems - Voicemail and unified messaging design - Mobility and remote worker solutions - Conferencing and collaboration applications |
| Topic 6: Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Determine collaboration and mobility requirements - Analyze user and site communication needs |
| Topic 7: Avaya Midsize Solution Portfolio | 20% | - Deployment models: on-premise, hybrid, cloud - Licensing models and options - Scalability and resiliency options - IP Office platform architecture and features |
Avaya Midsize Solution Design Sample Questions:
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
- A. SCN IP500 V2
- B. Expansion IP500 V2
- C. Linux servers
- D. CentOS servers
Correct Answer: C 🗳️
Refer to the Scenario: IT-FAC.
With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?
- A. The incoming trunk must be digital and the outgoing can be analog or digital.
- B. The incoming and outgoing trunk must be digital.
- C. The incoming and outgoing trunk can be analog or digital.
- D. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
Correct Answer: A 🗳️
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
- A. Agent Desktop Display
- B. one-X Agent
- C. Avaya Agent Desktop
- D. Avaya Communicator
Correct Answer: D 🗳️
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 210 Telephony users and 425 UC users
- B. 200 Telephony users and 435 UC users
- C. 400 Telephony users and 235 UC users
- D. 410 Telephony users and 225 UC users
Correct Answer: B 🗳️
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. Six additional Power user licenses
- B. No additional user licenses
- C. 16 additional Mobile user licenses
- D. 16 additional Office user licenses
Correct Answer: D 🗳️
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