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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:

1. A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?

A) HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service
B) HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired
C) OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices
D) HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires

2.

3. Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)

A) Provides reactive identification and resolution of hardware health issues
B) Limits support for employees in hybrid work environments
C) Helps enhance your profits by increasing your margin when selling HP devices
D) Minimizes the partners' scale and reach to better focus on end-user support
E) Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices

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