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What Are the Major Domains You Need to Study?

If you have ultimately decided to avail of the exam, it's important that you prepare for it intensively. Good thing is that ASQ offers a comprehensive list of core subjects that is in line with the CQA Body of Knowledge. Moreover, each area comes with a number of questions to give you a glimpse of the weight of the topics.

• Auditing fundamentals ― 28 questions

  Go ahead with the exam exploration through the ABCs of auditing. Get a thorough grasp of the important types of quality audits, along with the pertinent methods and points like auditor-auditee relationship, Corrective And Preventive Action (CAPA), data gathering techniques, and other common elements. In addition, you have to put up with the main objective of audits, the criteria to audit against, the responsibilities of audit participants, and the professional conduct of auditors.

• Auditor Competencies ― 24 Questions

  The third crucial aspect of the exam gives emphasis on the audit competencies, including characteristics, on-site audit resource management, conflict resolution, and communication tips. You need to absorb different interviewing techniques such as using open-ended or closed question types, maximizing the active listening approach, paraphrasing, responding to non-verbal cues, and prompting to respond efficiently. Team dynamics take up a portion of the questions as well, so try to comprehend how team building, facilitation, and development work.

• Quality tools and techniques ― 24 Questions

  Heading to the last section of the exam, you have to familiarize yourself with the basic quality and problem-solving tools such as Pareto charts, SPC charts, flowcharts, cause and effect diagrams, histograms, root cause analysis, and the like. Carry on with the vital process improvement techniques including Six Sigma and Lean Six Sigma. To complete your comprehension, get to know more about the basic statistics, process variation, sampling methods, change control and configuration management, risk management, and verification procedures.

• Audit program management and business applications ― 30 Questions

  The initial part for this domain concentrates on audit program management. This highlights several things such as senior management support, staffing and resource management, auditor training and development, audit program evaluation, internal/external audit program management, core practices, organizational risk management, management review input, and electronic records. For the second sub-domain, it's all about the business and financial impact, where you get to dive deeply into auditing as a management tool, correlation of business processes, and COQ principles.

• Audit process ― 44 questions

  Moving forward, it's important that you delve into the audit process, starting with the phases of preparation and planning. Learn the auditor selection criteria, along with audit-related documentation, tools, working papers, and strategies. The next step is audit performance, where you dig into the on-site audit management for both auditors and auditees. This procedure kicks off with an opening meeting and then courses through data collection, information analysis, objective evidence establishment, and closing conference. After performing the audit process, you have to make effective audit reports based on the protocols. The last phase is audit follow-up using the CAPA method. And once everything is set out according to plans, it's time for audit closure.

Reference: http://asq.org/cert/quality-auditor

ASQ CQA Exam Syllabus Topics: