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IBM Enterprise Storage Technical Support Sample Questions:

1. What is the minimum role level needed to download support log files to troubleshoot the IBM SAN Volume Controller?

A) Copy Operator
B) Service
C) Security Administrator
D) Monitor

2. Which IBM backup product should you propose to a customer who wants to meet the disk-based business continuity needs of the enterprise data center?

A) IBM Spectrum Archive
B) IBM Spectrum Control
C) IBM Spectrum Protect
D) IBM Spectrum Accelerate

3. A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install andstillread the older archive tapes and write to current tapes?

A) LTO-5
B) LTO-3
C) LTO-4
D) LTO-6

4. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?

A) One year warranty with 9x5 same business day.
B) Two year warranty with 9x5 next business day response.
C) One or three year warranty with 24x7 response (dependent upon machine type).
D) Five year warranty with 24x7 response (dependent upon machine type).

5. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)

A) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
B) Migrate the DS5300 workload to the XIV using XIV migration capability.
C) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
D) Collect DS5300 and XIV performance data and model the cumulative workload.
E) Collect DS5300 performance data and model the workload on a 12 module XIV.

Solutions: