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Salesforce Education-Cloud-Consultant Certification Exam is designed for professionals who specialize in the education industry and want to demonstrate their knowledge and expertise in Salesforce Education Cloud. Salesforce Certified Education Cloud Consultant Exam certification exam is ideal for individuals who work as administrators, consultants, or developers in educational institutions, such as schools, universities, and training centers. By passing Education-Cloud-Consultant exam, professionals can showcase their skills in implementing and managing Salesforce Education Cloud solutions to help institutions deliver better learning experiences.

Salesforce Education Cloud Consultant Exam is designed to validate the candidate's skills in implementing and designing Salesforce Education Cloud solutions. Education-Cloud-Consultant exam is suitable for professionals such as education technology consultants, education administrators, and Salesforce consultants who work with the education sector. Salesforce Certified Education Cloud Consultant Exam certification exam helps candidates to demonstrate their expertise in designing, implementing, and managing Salesforce Education Cloud solutions to improve student engagement, program management, and marketing automation.

 

NEW QUESTION # 84
A university's IT department uses a version control-based process for its system development and enhancement. The department wants to test the new features the consultant has configured in a dedicated, short term Salesforce environment.
What should the consultant use to meet the requirement?

• A. Full sandbox
• B. Scratch org
• C. Developer Edition org
• D. Partial Copy sandbox

Answer: B

NEW QUESTION # 85
A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which three steps should the consultant recommend?
Choose 3 answers

• A. Identify areas that may impact governor limits.
• B. Develop a Performance Testing Strategy.
• C. Confirm the university has enough login licenses.
• D. Log a case with Salesforce Support to increase limits.
• E. Use a third-party testing automation tool.

Answer: A,B,C

NEW QUESTION # 86
The Undergraduate Advising department plans to implement Student Success Hub and Pathways in a new org.
The system admin wants to use the recommended setup for external users.
Which security setting should the consultant configure?

• A. Change the default Program Plan sharing setting to Private.
• B. Create an Account sharing rule to provide Read access based on record type.
• C. Create a Program Plan sharing rule to provide Read access based on record type.

Answer: C

Explanation:
Explanation
The consultant should configure a security setting to create a Program Plan sharing rule to provide Read access based on record type for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. A sharing rule is a security setting that allows users to extend sharing access to users in public groups, roles, or territories. A Program Plan sharing rule can help the system admin provide Read access to external users based on record type by granting access to specific Program Plan records that are relevant or appropriate for external users, such as students or advisors. Creating an Account sharing rule to provide Read access based on record type, changing the default Program Plan sharing setting to Private, or creating a custom Permission Set for external users are not security settings that the consultant should configure for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. References:
https://help.salesforce.com/s/articleView?id=sf.sharing_overview.htm&type=5
https://powerofus.force.com/s/article/SSHub-Pathways

NEW QUESTION # 87
A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case?
Choose 2 answers

• A. Full Sandbox
• B. Developer Sandbox
• C. Partial Sandbox
• D. Developer Pro Sandbox

Answer: A,C

NEW QUESTION # 88
A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want an integrated social listening tool.
Which solution set should the consultant recommend?

• A. Education Cloud, MuleSoft, Anypoint Platform, Pardot
• B. Education Cloud, Experience Cloud, Marketing Cloud
• C. Education Cloud, Nonprofit Cloud, Marketing Cloud
• D. Education Cloud, Elevate, Experience Cloud

Answer: B

Explanation:
Explanation
The consultant should recommend Education Cloud, Experience Cloud, and Marketing Cloud as a solution set to meet the requirement of having a multichannel marketing tool, an application portal they can brand, and an integrated social listening tool for the law school. Education Cloud is a product that provides solutions for higher education institutions to manage their recruitment, admissions, student success, and advancement processes. Experience Cloud is a product that allows users to create and manage digital experiences for customers, partners, or employees on any device or channel. Marketing Cloud is a product that allows users to create and manage personalized and targeted marketing campaigns for customers or prospects. The consultant can help the law school leverage Education Cloud, Experience Cloud, and Marketing Cloud to create a branded application portal, engage with prospects across multiple channels, and monitor social media conversations. Education Cloud, MuleSoft Anypoint Platform, Pardot; Education Cloud, Elevate, Experience Cloud; or Education Cloud, Nonprofit Cloud, Marketing Cloud are not solution sets that can meet the requirement of having a multichannel marketing tool, an application portal they can brand, and an integrated social listening tool for the law school. References:
https://www.salesforce.org/products/education-cloud/overview/
https://www.salesforce.com/products/experience-cloud/overview/
https://www.salesforce.com/products/marketing-cloud/overview/

NEW QUESTION # 89
The Advancement office is evaluating the capabilities of Education Cloud. The office needs to ingest, harmonize, and analyze batch data from its Education Cloud org and other systems.
Which solution should the consultant recommend?

• A. Data Processing Engine
• B. Data Cloud
• C. Flow with evocable action

Answer: B

Explanation:
Data Integration and Analysis:
Data Cloud (formerly known as Salesforce Customer 360 Data Manager) is designed for ingesting, harmonizing, and analyzing data from multiple sources.
It provides a centralized platform to manage batch data from Education Cloud and other systems.
Capabilities of Data Cloud:
Data Ingestion: Ability to import data from various sources including Education Cloud, ERP systems, and other databases.
Data Harmonization: Standardizes and merges data to create a unified view.
Data Analysis: Offers tools to analyze and visualize the harmonized data for insights.
Implementation Steps:
Enable Data Cloud: Work with Salesforce support to enable Data Cloud for your org.
Configure Data Sources: Set up connections to the various data sources.
Define Data Models: Create data models to harmonize data from different systems.
Setup Data Integration: Configure data integration processes to regularly ingest and update data.
Analyze Data: Use Data Cloud's analytics tools to generate insights from the unified data.
Reference:
Salesforce Documentation: Salesforce Data Cloud

NEW QUESTION # 90
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?

• A. Create a new Salesforce org using EDA as the foundation.
• B. Submit a Salesforce Support case to merge orgs.
• C. Install EDA into one of the production environments.
• D. Document solution requirements from the groups involved.

Answer: D

NEW QUESTION # 91
Where should the consultant go to configure Primary Affiliation fields on the Contact record in the Education Data Architecture (EDA)?

• A. Affiliation Sharing Rules
• B. Affiliation Mappings
• C. Affiliation TDTM records
• D. Field Sets for Affiliations

Answer: B

Explanation:
Affiliation Mappings are used to automatically create and populate the Primary Affiliation field on the Contact record based on the Account record type of the related Affiliation. For example, if a Contact has an Affiliation with an Account of record type "Academic Program", the Primary Affiliation field on the Contact record will be populated with that Account name. The consultant can go to Affiliation Mappings in EDA Settings to configure which Account record types should trigger this behavior and which fields should be used to store the Primary Affiliation. Reference:
Education Data Architecture Basics - Unit 3: Affiliations and Relationships EDA Documentation - Affiliation Mappings

NEW QUESTION # 92
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

• A. Campaign member
• B. Campaign hierarchy
• C. Campaign influence
• D. Parent campaigns

Answer: A

NEW QUESTION # 93
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.

• A. Attribute
• B. Behavior Response
• C. Case
• D. Case Comment

Answer: C,D

Explanation:
Explanation
Case and Case Comment are two objects that the consultant should use to migrate student Incident and Incident Resolution data from the old system to EDA. Case is an object that represents a student issue or problem that needs to be resolved. Case Comment is an object that stores comments related to a case. Attribute and Behavior Response are not objects that can store Incident and Incident Resolution data in EDA.
References:
https://help.salesforce.com/s/articleView?id=sf.customize_case.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casecomment.htm&type=5
https://powerofus.force.com/s/article/EDA-Data-Dictionary

NEW QUESTION # 94
The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.
How should the consultant meet this business requirement?

• A. Create custom report type.
• B. Use an Opportunity report.
• C. Set up an Affiliations report.
• D. Configure a list view.

Answer: B

Explanation:
Explanation
The consultant should use an Opportunity report to meet the business requirement of showing the pipeline of custom programs for the Executive Education department. An Opportunity report is a type of report that shows information about Opportunities, such as amount, stage, probability, or close date. An Opportunity report can help the department director know the pipeline of custom programs by showing the distribution and performance of Opportunities by various criteria, such as program type, account, or owner. Creating a custom report type, setting up an Affiliations report, or configuring a list view are not ways to meet the business requirement of showing the pipeline of custom programs for the Executive Education department. References:
https://help.salesforce.com/s/articleView?id=sf.reports_standard_opp.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/reports_dashboards/reports_dashboards_funnel

NEW QUESTION # 95
A consultant is considering disabling certain configurations to optimize the data import of a large volume of student records into a university's Salesforce environment with the Education Data.
Which configuration should the consultant retain during the data import?

• A. Sharing rules
• B. Workflow rules
• C. Role hierarchy

Answer: A

Explanation:
The consultant should retain sharing rules during the data import because they control the access and visibility of records based on criteria such as record ownership, role hierarchy, or field values. Disabling sharing rules may cause data security or privacy issues. Workflow rules and role hierarchy are configurations that can be disabled during the data import to improve performance and avoid errors or conflicts. Reference:
https://help.salesforce.com/s/articleView?id=sf.data_loader_disable_triggers_workflow.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_loader_sharing_rules.htm&type=5

NEW QUESTION # 96
A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.
Which two solutions should the consultant recommend?
Choose 2 answers

• A. Admissions Connect
• B. Interaction Studio
• C. Third-party form builder app
• D. Digital Engagement

Answer: A,C

Explanation:
A third-party form builder app and Admissions Connect are two solutions that the consultant can recommend to meet the requirement of having an online application form, automated bot service, and online application management. A third-party form builder app is an application that provides additional features and solutions for Salesforce. There are many third-party form builder apps on the AppExchange that offer online form creation and submission capabilities, such as web forms, surveys, or quizzes, and capturing data from them in Salesforce. The consultant can help the college choose an app that meets their needs and budget. Admissions Connect is a solution that extends EDA to meet the needs of higher education admissions and enrollment. Admissions Connect provides features such as automated bot service, online application management, application review, and decision delivery. Digital Engagement and Interaction Studio are not solutions that can meet the requirement of having an online application form, automated bot service, and online application management. Reference:
https://appexchange.salesforce.com/appxStore?type=App&keyword=form%20builder
https://www.salesforce.org/products/admissions-connect/overview/
https://trailhead.salesforce.com/en/content/learn/modules/admissions-connect-basics

NEW QUESTION # 97
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?

• A. Load record owners after the Account and Contact data load is complete.
• B. Set Account and Contact's sharing to private before the data load.
• C. Disable all TDTM trigger Handlers before the data load.
• D. Set Account and Contact's to public Read/Write before the data load.

Answer: B,C

NEW QUESTION # 98
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?

• A. Einstein Prediction Builder
• B. Tableau CRM
• C. Nonprofit Success Pack
• D. Insights Platform Data Integrity

Answer: A

Explanation:
Explanation
Einstein Prediction Builder is a Salesforce solution that the consultant can recommend to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Einstein Prediction Builder allows the consultant to create custom predictive models without code, using fields from any object as inputs and outputs. Tableau CRM, Nonprofit Success Pack, and Insights Platform Data Integrity are not Salesforce solutions that can create a supporters' score based on the given criteria. References:
https://help.salesforce.com/s/articleView?id=sf.bi_prediction_builder_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/prediction_builder_basics

NEW QUESTION # 99
The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.
What should the consultant confirm?

• A. The director has leadership support for the project.
• B. The project has a specific vision.
• C. The director has end-user support for the project.
• D. The project has a measurable goal.

Answer: C

Explanation:
The consultant should confirm that the director has end-user support for the project, because this is a key factor for a successful implementation. End-user support means that the people who will use Salesforce on a daily basis are involved in the project, provide feedback, receive training, and adopt the new system. The other options are already given in the scenario, so they do not need to be confirmed by the consultant. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-key-stakeholders
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-change-management

NEW QUESTION # 100
An institution's Admissions office needs a solution to help recruiters manage their travel, including route planning. The office also wants the ability to identify students' locations so they can be invited to a recruitment event.
Which solution should the consultant recommend to meet these requirements?

• A. Salesforce Maps
• B. Field Service
• C. Territory Management

Answer: A

Explanation:
The consultant should recommend Salesforce Maps as a solution to help recruiters manage their travel, including route planning, and identify students' locations so they can be invited to a recruitment event for the institution's Admissions office. Salesforce Maps is a product that allows users to optimize their territories, routes, and schedules based on geographic data and insights. Salesforce Maps can help recruiters manage their travel, including route planning, and identify students' locations so they can be invited to a recruitment event by using features such as Live Tracking, Route Optimization, Geocoding, or Map Layers. Field Service, Territory Management, or Marketing Cloud are not solutions that can help recruiters manage their travel, including route planning, and identify students' locations so they can be invited to a recruitment event for the institution's Admissions office. Reference:
https://www.salesforce.com/products/maps/overview/
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-maps-basics

NEW QUESTION # 101
The Advancement team at a large university needs a solution for digitization volunteer events. Currently, the team manages volunteer opportunities and shift sign-ups using multiple spreadsheets.
Which solution should a consultant recommend?

• A. A third-party app
• B. Event Monitoring
• C. Process Builder

Answer: A

Explanation:
Explanation
A third-party app can provide a solution for managing volunteer events, such as Volunteerforce or HandsOn Connect, which are available on the AppExchange. Event Monitoring is a feature that tracks user activity and performance, not volunteer events. Process Builder is a tool that automates business processes, not event management. References:
https://trailhead.salesforce.com/en/content/learn/modules/volunteer-management-basics
https://help.salesforce.com/s/articleView?id=sf.event_monitoring.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

NEW QUESTION # 102
A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.
What should the consultant confirm before migrating the data?

• A. Every contact has a state and country value.
• B. All state and country values are ISO-3166 values.
• C. Contact Multi-Addresses Enabled is checked.

Answer: B

Explanation:
The State and Country Picklist feature in Salesforce allows users to select states and countries from predefined, standardized lists, instead of entering them manually into text fields2. These picklists are based on ISO-3166 standard values, which are internationally recognized codes for identifying countries and their subdivisions. Therefore, before migrating the data, the consultant should confirm that all state and country values in the source data are ISO-3166 values, otherwise they will not match the picklist values in the target environment.
Contact Multi-Addresses Enabled is a setting in EDA that allows users to store multiple addresses for a contact, such as home, work, or mailing address. This setting does not affect the migration of state and country values, as long as they are ISO-3166 values. Every contact having a state and country value is not a requirement for the migration either, as these fields are not mandatory in EDA.
Reference:
1: Configure State and Country Picklists - Salesforce3
2: ISO 3166 - Wikipedia
3: Enable Contact Multi-Addresses - Salesforce

NEW QUESTION # 103
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Salesforce Education-Cloud-Consultant is a certification exam that evaluates an individual's knowledge and expertise in implementing and managing Salesforce's Education Cloud. Education-Cloud-Consultant exam is designed for professionals who work in the education sector and are looking to enhance their skills in managing student information, managing academic programs, and implementing Salesforce solutions. The Salesforce Education Cloud is a comprehensive platform that provides a range of features and tools for educational institutions to manage their student data, academic programs, and engagement activities.

 

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