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Health-Cloud-Accredited-Professional - Salesforce Health Cloud Accredited Professional Practice Tests 2024 | DumpTorrent
NEW QUESTION # 90
An insurance organization wants to be able to track specialties and sub-specialties related to practitioner to use in provider search. Which would they store these relationships? (Choose threE.
- A. Care provider facility specialty
- B. Healthcare provider specialty
- C. Healthcare provider Taxonomy
- D. Care specialty
- E. Care Taxonomy
Answer: A,C,D
Explanation:
Reference and details below.
NEW QUESTION # 91
When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)
- A. Opportunities
- B. Accounts
- C. Assets
- D. Contacts
- E. Locations
Answer: C,D,E
Explanation:
To create Visit records for a Field Sales Agent using Intelligent Sales, the administrator must create Contacts, Locations, and Assets records for the agent. Contacts are the people that the agent visits or interacts with during their sales cycle. Locations are the places where the agent conducts their visits or activities. Assets are the products or devices that the agent sells or services during their visits. Opportunities and Accounts are not required for creating Visit records using Intelligent Sales.
NEW QUESTION # 92
Which two fields are required when creating a new care plan task?
- A. owner
- B. Goal
- C. problem
- D. Status
- E. Due Date
Answer: A,D
Explanation:
Owner (A) and Status are two fields that are required when creating a new care plan task. Problem (B), Goal (D), and Due Date (E) are optional fields when creating a new care plan task.
NEW QUESTION # 93
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?
- A. Assign the health cloud social determinants permission set
- B. Install the health cloud managed package
- C. Install the healthcloud care request extensions managed package.
- D. Install the heath cloud unmanaged package extension
- E. Assign the health cloud foundation permission set
Answer: B,C
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 94
Which three steps should be followed when setting up Intelligent Sales in Health Cloud? (Choose three.
- A. Enable Intelligent Sales
- B. Customize Visit Execution event object
- C. Customize the vendor product fulfillment flow
- D. Set up permission set for Intelligent Sales
- E. Set Visit Inventory Management to enabled
Answer: A,D,E
NEW QUESTION # 95
An administrator wants to add additional fields to their Provider Search capabilities. Which two objects can they map fields from? (Choose Two.)
- A. Care Provider Searchable Field
- B. Healthcare Provider
- C. Person Account
- D. Healthcare Practitioner Facility
- E. Account
Answer: B,D
Explanation:
Reference and details below.
NEW QUESTION # 96
A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone and want to leverage self-service options.
Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction?
- A. Intelligent Form Reader
- B. Assessments and Recommendations
- C. Experience Cloud for Hearth Cloud
- D. Intelligent Appointment Management
- E. Provider Search
Answer: C,D,E
Explanation:
A is correct because Intelligent Appointment Management (IAM) for Health Cloud helps patients schedule appointments through the channel of their choice: agent-assisted or self-service. IAM aggregates multiple scheduling engines, such as Salesforce Scheduler or Electronic Health Record (EHR) scheduling engines, or both, so that schedulers and patients can see all available appointments in one place.
Reference:
B is incorrect because Intelligent Form Reader is not a Health Cloud capability, but a Salesforce Platform capability that allows users to extract data from forms and documents using artificial intelligence.
C is correct because Provider Search helps patients find and connect with care providers that match their needs and preferences. Provider Search allows patients to search for providers by various criteria, such as name, location, specialty, availability, and ratings.
D is incorrect because Assessments and Recommendations are not Health Cloud capabilities that directly improve patient satisfaction with appointment scheduling. Assessments and Recommendations are tools that help users gather information and provide guidance for patients based on their responses.
E is correct because Experience Cloud for Health Cloud enables patients to schedule their own appointments using a self-service portal or website. Experience Cloud for Health Cloud provides a prebuilt template that integrates with IAM and Provider Search to allow patients to book appointments online.
NEW QUESTION # 97
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
- A. Using Previously Submitted Responses
- B. Adding a QR Code
- C. Digital Signature Capture
- D. FHIR Question Bank
- E. SMS Assessment Completion
Answer: A,C,D
Explanation:
To enhance their assessment functionality with Discovery Framework, a consultant should configure the following capabilities with Health Cloud out-of-the-box:
Using Previously Submitted Responses: This capability allows users to pre-populate assessment questions with responses from previous assessments, saving time and effort. Users can also edit the responses if needed1.
Digital Signature Capture: This capability allows users to capture electronic signatures from patients or other parties on the assessment form, ensuring consent and compliance. Users can also view and download the signed document as a PDF file2.
Adding a QR Code: This capability allows users to generate a QR code for the assessment form, which can be scanned by patients or other parties to access and complete the assessment on their mobile devices. Users can also track the status of the QR code and send reminders if needed3. FHIR Question Bank or SMS Assessment Completion are not capabilities that are available with Health Cloud out-of-the-box.
NEW QUESTION # 98
A Salesforce administrator is migrating a Service Cloud org to Health Cloud and is considering using the Health Cloud Provider data model. Which approach should the administrator take if the Custom Provider Search Lightning component is to be used?
- A. If the Provider data model is used, the standard Health Cloud Provider Search component must be used or extendeD. Custom search components are not supporteD.
- B. The Standard Health Cloud Provider Search component can be used to search either the Health Cloud Provider data model or a custom Provider data model.
- C. The current data model with the existing component can be used as well as the Provider data model with either custom search component or the Health Cloud Provider Search component.
- D. The Provider data model is required for all Service Cloud to Health Cloud migrations, but either the standard or custom search components may be useD.
Answer: A
NEW QUESTION # 99
Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits. Which steps should the salesforce Administrator complete to setup a patient visit Process? (Choose two)
- A. Create a Task and add task to an action plan template.
- B. Create an action plan template add flow and published the template.
- C. Create flow for the business process.
- D. Create a task and add the task to visit creation.
Answer: B,C
Explanation:
Reference and details below.
NEW QUESTION # 100
When implementing Provider Search functionality, which two changes allow an external user to access search results?
- A. Give the site user profile Read access to the Care Provider Searchable Field object
- B. Create a sharing rule on the Care Provider Searchable Field object to share with external users.
- C. Give the site user profile Read access to the Data Pipeline object.
- D. Use Experience Builder to add the Provider Search component to a page on the site.
Answer: A,D
Explanation:
B is correct because giving the site user profile Read access to the Care Provider Searchable Field object is a change that allows an external user to access search results. The Care Provider Searchable Field object stores the searchable data for Provider Search, and users need to have Read access to this object and its fields to perform searches and view results.
D is correct because using Experience Builder to add the Provider Search component to a page on the site is a change that allows an external user to access search results. The Provider Search component is a Lightning web component that enables users to search for providers by various criteria and view their details. Administrators can use Experience Builder to drag and drop the Provider Search component onto any page on their site.
NEW QUESTION # 101
During a design session, the client asks for best practices around when to use DataRaptors vs For which scenario should a consultant advise the client to use a single DataRaptor?
- A. The task requires both a read and write of SObject data
- B. The action must perform a SendMail task and check for any errors.
- C. The dataset requires connecting to an external data source, such as CSV or REST API
- D. The dataset required needs to read two SObjects with a clearly defined relationship.
Answer: D
Explanation:
C is correct because the dataset required needs to read two SObjects with a clearly defined relationship is a scenario where a single DataRaptor can be used. A DataRaptor Extract can query data from one or more Salesforce sObjects and their related fields using SOQL. A DataRaptor Load can save data to one or more Salesforce sObjects by creating or updating records.
NEW QUESTION # 102
How Can you restrict access to an entire patient / member list or to specific columns of that list? (Choose two)
- A. List View Permissions
- B. Sharing setting
- C. Field Level Security
- D. Permission Sets
Answer: B,C
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 103
A Health Cloud administrator working on a Care Coordination project needs to change the role name 'Care Coordinator' to 'Care Consultant' to match the organizations nomenclaturE. Which three steps should the administrator take to ensure all Tasks identify the role 'Care Consultant'? (Choose three.)
- A. Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object.
- B. Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting.
- C. Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting.
- D. Update the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators.
- E. Create an ETL script to update the previously assigned To picklist values of Tasks created in the past.
Answer: A,B,C
Explanation:
According to the Health Cloud Implementation Guide, the three steps that an administrator should take to ensure all tasks identify the role 'Care Consultant' are:
Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting. This step allows the administrator to define or modify the roles that are available for assigning tasks to patients.
Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting. This step allows the administrator to define or modify the roles that are available for assigning tasks to care coordinators.
Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object. This step allows the administrator to update the values in the picklist field that determines who is responsible for completing a task in a care plan template. Creating an ETL script to update the previously assigned To picklist values of Tasks created in the past is not a recommended step, as it can introduce errors and data loss. Updating the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators is not a relevant step for changing the role name.
NEW QUESTION # 104
In which three ways can users access Provider Management standard objects? (Choose three)
- A. By assigning Health Cloud Platform Permission set licenses.
- B. By using Service Cloud
- C. By using Health Cloud.
- D. By assigning the Provider Permission set.
- E. By assigning Health Cloud Foundation Permission set.
Answer: A,C,E
Explanation:
Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
The Health Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users Users can access Provider Management standard objects by using Health Cloud, by assigning Health Cloud Platform Permission set licenses, and by assigning Health Cloud Foundation Permission set. Health Cloud is the industry-specific solution that includes Provider Management features such as provider search, provider network management, and provider credentialing3. Health Cloud Platform Permission set licenses grant access to the Health Cloud platform objects and features, including the Provider Management data model4. Health Cloud Foundation Permission set assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model5. Service Cloud is not required to access Provider Management standard objects, and the Provider Permission set is not a standard permission set in Health Cloud.
NEW QUESTION # 105
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?
- A. (Persona) General physician
(Stakeholder) Salesforce administrator
(Stakeholder) Marketing Cloud administrator - B. (Persona) Care coordinator
(Stakeholder) Salesforce administrator
(Stakeholder) Tableau developer - C. (Persona) Contact Center agent
(Stakeholder) Salesforce administrator
(Stakeholder) Integration architect - D. (Persona) Contact Center agent
(Stakeholder) Tableau developer
(Stakeholder) MuleSoft developer
Answer: C
Explanation:
To identify pain points and define project requirements for setting up a Contact Center leveraging Health Cloud, a consultant should work with the following group of people:
(Persona) Contact Center agent: This is the end user who interacts with patients through phone calls, emails, chats, or other channels. The Contact Center agent needs to have access to patient information, appointment scheduling, billing inquiries, plan updates, and other tasks in Health Cloud. The consultant should work with the Contact Center agent to understand their needs, challenges, and expectations from the system.
(Stakeholder) Salesforce administrator: This is the person who configures and maintains the Health Cloud system for the Contact Center. The Salesforce administrator needs to set up user profiles, permissions, page layouts, workflows, reports, dashboards, and other features in Health Cloud. The consultant should work with the Salesforce administrator to understand the technical requirements, limitations, and best practices for setting up the system.
(Stakeholder) Integration architect: This is the person who designs and implements the integration between Health Cloud and other external systems, such as EHRs, billing systems, or third-party applications. The integration architect needs to ensure that data is exchanged securely and accurately between Health Cloud and other systems. The consultant should work with the integration architect to understand the integration requirements, challenges, and solutions for the system. General physician, Marketing Cloud administrator, Care coordinator, Tableau developer or MuleSoft developer are not relevant people for this use case.
NEW QUESTION # 106
A customer wants to view a patient's health conditions and clinical encounters as a sequence patient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality?
- A. Add a record to the HealthCloudTimelineConfig custom setting.
- B. Clone the HCTimeline FlexCard for customization.
- C. Create a new Timeline record within Setup.
- D. Create a new Timeline View Configuration record.
Answer: D
Explanation:
To use the Enhanced Timeline functionality, a consultant needs to create a new Timeline View Configuration record and specify the object, fields, and filters for the timeline view. This allows the customer to view a patient's health conditions and clinical encounters as a sequence on the patient's Person Account page. Cloning the HCTimeline FlexCard, adding a record to the HealthCloudTimelineConfig custom setting, or creating a new Timeline record within Setup are not required for this functionality1.
NEW QUESTION # 107
Which statement is true about using PurchaserPlan and MemberPlan together when onboarding new insurance members?
- A. there is no relationship between MemberPlan and Purchaser Plan.
- B. Multiple purchaser plans can be associated to multiple Member Plans.
- C. Purchaser Plan and Member Plan has a master detail relationship
- D. PurchasePlan is to be used as a template for creating MemberPlan.
Answer: D
Explanation:
According to the Salesforce documentation, PurchasePlan is an object in Health Cloud that stores information about a plan purchased by an employer or an individual from a payer. PurchasePlan is to be used as a template for creating MemberPlan records for each member enrolled in the plan. MemberPlan is an object in Health Cloud that stores information about a member's enrollment in a plan, such as effective date, termination date, coverage type, and benefits.
NEW QUESTION # 108
Which is true about choosing a care request type when setting up a new care request record?
- A. A case record type can be chosen to identify a single care request type for each care request.
- B. Multiple care request types can be chosen for a single care request.
- C. Any case record type can be chosen when creating care request.
- D. A care request type cannot be chosen when creating a new care request.
Answer: A
Explanation:
According to the Salesforce documentation3, when setting up a new care request record, you need to choose a case record type to identify the care request type. The care request type determines what fields and values are available on the care request record. There are four predefined care request types in Health Cloud: Physician Request, Drug Request, Admission Request, and Appeal Request. You can also create custom care request types to suit your business needs3.
NEW QUESTION # 109
Which three medication related FHIR resources are supported in the new data model of Health cloud (Choose Three)
- A. Medication
- B. Medical Request
- C. Dosage
- D. MedicalAdministration
- E. Medication Dispense
Answer: A,B,C
NEW QUESTION # 110
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?
- A. Record Type Association
- B. Automated Document Checklist Item Creation
- C. Barcode Scanning
- D. eFax Connection
- E. Document Rotation
Answer: A,B,C
Explanation:
A is correct because barcode scanning is a capability that can be leveraged with Health Cloud out-of-the-box using Intelligent Document Automation (IDA). IDA can scan and extract data from barcodes on documents, such as patient wristbands, lab reports, or medication labels.
B is correct because record type association is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can associate a document with a specific record type based on the document type, such as consent form, referral letter, or discharge summary.
C is incorrect because eFax connection is not a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA does not support receiving or sending documents via eFax. However, it is possible to integrate IDA with third-party eFax services using custom code or connectors.
D is correct because automated document checklist item creation is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can create document checklist items for documents that are received and processed, and update their status based on the document processing stage.
NEW QUESTION # 111
Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)
- A. List ofPatient/Member Conditions
- B. Primary Care Coordinator
- C. Gender
- D. Thumbnail of Chatter Photo
- E. Date of Birth and Age
Answer: C,D,E
NEW QUESTION # 112
When bringing in the Business identifier for patient record from external system like EHRs, which entity is most suitable to hold that information in Health cloud?
- A. Contacts
- B. Identifier
- C. Account
- D. Sourcesytem identifier
Answer: D
Explanation:
SourceSystemIdentifier is a custom object in Health Cloud that stores the business identifier for patient records from external systems like EHRs3. Option B is incorrect, because Contact is a standard object in Salesforce that stores the personal information of patients or members. Option C is incorrect, because Account is a standard object in Salesforce that stores the organizational information of providers or payers. Option D is incorrect, because Identifier is a field on the EhrPatient object in Health Cloud that stores the unique identifier for patient records within Health Cloud3.
NEW QUESTION # 113
Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.
- A. Use custom fields defined in health care provider and health care practitioner facility entities as part of search experience.
- B. Use provider search in an unauthenticated community page.
- C. Use provider search in an authenticated community page
- D. Use custom fields defined in any entity within the provider data model in health cloud as part of search experience.
- E. Connect the list of fields displayed in the search panel and search results.
Answer: A,C,E
NEW QUESTION # 114
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