Get Financial-Services-Cloud Actual Free Exam Q&As to Prepare for Your Salesforce Certification

Salesforce Actual Free Exam Questions And Answers

The accreditation is globally recognized by employers and customers, demonstrating that the candidate has knowledge and skills in the use of the Salesforce platform for financial services. This accreditation offers a competitive advantage to Salesforce professionals working in the finance industry, providing an opportunity to stand out from their peers and stand out to potential employers. Passing the Salesforce Financial-Services-Cloud Accredited Professional Exam showcases a candidate's ability to meet the high standards required to excel in the finance industry.

Salesforce Financial-Services-Cloud (FSC) Accredited Professional Certification Exam is an excellent way to demonstrate your expertise in the financial services industry and stand out from the competition. It can help you advance your career by opening up new job opportunities and increasing your earning potential. Employers often prefer to hire certified professionals as they are considered more knowledgeable and skilled in their field.

 

NEW QUESTION # 98
Relationship Management enables you to (Check the 3 that apply)

• A. Define Primary Group for a Member
• B. Define who are the members of a Relationship Group.
• C. Display Financial Holding Data
• D. Define the Role of the Member of the group

Answer: A,B,D

NEW QUESTION # 99
How should developers configure customized nodes for display in the Actionable Relationship Center (ARC)?

• A. Reference the Lightning web component in the Display properties of the custom ARC relationship graph.
• B. Select Omni Script from the node Actions tab to show the node in an Omni Script.
• C. Select Use Flex Card from the node Display tab to show the node in a Flex Card
• D. Reference the flex Card in the Display properties of the custom ARC relationship graph.

Answer: D

NEW QUESTION # 100
A financial services company needs to add new values for how a customer can be related to a financial account. Which object/field should the administrator add new values on?

• A. Object: Account-Account Relationship; Field: Related Role
• B. Object: Financial Account Role; Field: Role
• C. Object: Financial Account; Field: Primary Owner
• D. Object: Financial Account; Field: Joint Owner

Answer: B

Explanation:
To add new values for how a customer can be related to a financial account, the administrator should add new values on the Role field of the Financial Account Role object. The Financial Account Role object is a junction object that links a contact or an individual to a financial account and defines their role or relationship with that account. The Role field is a picklist field that specifies the role of the contact or individual for the financial account, such as owner, beneficiary, trustee, or custodian. By adding new values on the Role field of the Financial Account Role object, the administrator can create new categories of financial account relationships for customers.

NEW QUESTION # 101
What setting is controlled by a user's profile? (3 answers)

• A. Assigned apps
• B. Record type assignment
• C. Feature license assignment
• D. Locale settings
• E. Field level security

Answer: A,B,E

NEW QUESTION # 102
How can the Salesforce Admin help agents who deal with a large number of customers on a daily basis, quickly scan the Life Events component and find the information they need without much effort?

• A. The Admin can change the color of important life events to red.
• B. The Admin can customize the order of life events to be set in chronological order.
• C. The user can customize the order of life events to be set in chronological order
• D. The user can change the color of important life events to red.

Answer: A

Explanation:
Explanation
The Admin can change the color of important life events to red by using custom CSS in a Lightning App Builder theme layout component. This way, the agents can quickly scan the Life Events component and find the information they need without much effort. The color red can draw attention and indicate urgency or importance for certain life events.

NEW QUESTION # 103
A consultant is looking to create a guided screen to be used by customer service agents answering the phone to authenticate the caller and positively identify them. The agent will ask the caller to provide their full name and the last four digits of their social security number, which is not stored in Salesforce. The agent will enter the provided information into a form, and upon clicking submit, a web service call is made to an external authentication service to authenticate the caller.
What should the consultant do to fulfill the needed requirements?

• A. Create a Canvas application for the Authentication module.
• B. Create a screen flow.
• C. Create an OmniScript flow.
• D. Create a Lightning web component.

Answer: B

Explanation:
Explanation
A screen flow is a type of flow that guides users through a series of screens to complete a task or collect information2. Screen flows can also interact with external systems using Apex actions or invocable actions3.
In this case, the consultant can create a screen flow that collects the caller's name and social security number from the agent, and then invokes an Apex action or an invocable action that makes a web service call to an external authentication service.

NEW QUESTION # 104
Universal Containers requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results.
How can the system administrator address this problem?

• A. Use the show filter to filter report results and reduce records returned
• B. Move the opportunity reports into a folder with restricted access
• C. Update the sharing rules to limit user access to certain opportunity
• D. Move the opportunity reports into each user's personal reports

Answer: A

NEW QUESTION # 105
Which of the following statement is true of Financial Services Cloud?

• A. You need to assign only the Financial Services Cloud license before you can access the product features
• B. Financial Services Cloud sits on top of Sales and Service Cloud
• C. Financial Services Cloud is an app you buy from AppExchange
• D. Financial Services Cloud is for only Wealth Management companies

Answer: B

NEW QUESTION # 106
A financial services company is migrating a legacy customer relationship management system to Financial Services Cloud (FSC). The company is requesting that its consulting partner introduce specific customer interaction features mapped to its business processes.
What should the consultant consider when introducing the FSC features?

• A. If there is a business process for tracking the customer life events and milestones, and timely reminding of opportunities, the Action Plan component is recommended to use.
• B. If there is a business process for showing common interests and needs across the company's clients, the Interaction Summaries component is recommended to use.
• C. If there is a business process for taking detailed notes for client meetings and adding action items, the Action Plan component is recommended to use.
• D. If there is a business process for limiting role-based data visibility, the Interaction Summaries component is recommended to use.

Answer: C

NEW QUESTION # 107
Cumulus Cloud Bank needs help onboarding new customers. The business process requires updating the Know Your Customer (KYC) document checklist and performing internal tasks in a predefined order.
However, during an internal audit, it was found that bankers often miss these tasks and still move to the next stage of the onboarding process.
What should a consultant recommend?

• A. Utilize Chatter notifications for reminders.
• B. Utilize Action Plan and Action INan Template.
• C. Create an after-save trigger to generate reminder tasks.
• D. Utilize Financial Services Clouc flag Templates to flag missing items.

Answer: B

Explanation:
Explanation
To help onboarding new customers, the consultant should recommend using Action Plan and Action Plan Template. Action Plan is a feature in Financial Services Cloud that allows you to automate and standardize common business processes or service requests, such as customer onboarding, account opening, or loan origination. You can use Action Plan to create templates that define the tasks, owners, and deadlines for each process or request. You can also use Action Plan to enforce task dependencies and completion criteria, so that bankers cannot skip or miss any tasks or move to the next stage of the onboarding process without meeting the requirements. Verified References: : Salesforce Help Article 1 : Salesforce Help Article 2

NEW QUESTION # 108
A banking customer is using Sales Cloud but their Admin is considering whether Financial Services Cloud would be a better solution to meet their business needs.
What is the best way for the Admin to access a Financial Services org with preconfigured data to play around and learn what's in it?

• A. Spin up a Trailhead challenge org
• B. Request a Salesforce developer org
• C. Hop on a 30-day Financial Services Cloud trial org
• D. Purchase one license of an FSC production org

Answer: C

NEW QUESTION # 109
How can the Salesforce Admin help agents who deal with a large number of customers on a daily basis, quickly scan the Life Events component and find the information they need without much effort?

• A. The Admin can change the color of important life events to red.
• B. The user can customize the order of life events to be set in chronological order
• C. The Admin can customize the order of life events to be set in chronological order.
• D. The user can change the color of important life events to red.

Answer: B

NEW QUESTION # 110
How can the Salesforce Admin change the configuration to summarize Financial Goals at the household level?

• A. Update the selection in "Activities & Objects to Roll Up' to indude Financial Goals
• B. Create a formula field and add it to the Account page layout
• C. Add a custom Rollup By Lookup (RBL) rule.
• D. Financial Goals can not be summarized at the household level.

Answer: A

Explanation:
Explanation
To change the configuration to summarize Financial Goals at the household level, you need to update the selection in "Activities & Objects to Roll Up" to include Financial Goals. This option is available in Setup > Financial Services Settings > Activities & Objects to Roll Up. By selecting Financial Goals, you enable Group-Level Rollups for Financial Goals, which display the total number of goals, completed goals, and completion percentage of all the goals that belong to a group. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 81.

NEW QUESTION # 111
What is the purpose of the service cloud (customer) portal? (2 answers)

• A. To allow partners to access contact records for case collaboration.
• B. To allow customers to log and check the status cases online
• C. To share support reports and dashboards with high profile accounts
• D. To provide Web self-service by exposing knowledge articles

Answer: B,D

NEW QUESTION # 112
How can the Salesforce Administrator make sure that highly sensitive Life Events or Business Milestones will not be shown until the event actually happened?

• A. Hide the Event or Milestone on the Events & Business Milestones Lightning Component page properties.
• B. Life Events are part of the FSC managed package, therefore the Salesforce Admin must contact Salesforce Support to remove the Event from the Lightning Component.
• C. Remove the Event or Milestone from the Lightning Component in the Developer Console.
• D. Delete the value from the Event Type picklist on the Life Event Object or the Milestone type on the Business Milestone object

Answer: A

NEW QUESTION # 113
What actions can a Wealth Advisor take from the Life Events card7

• A. Create Opportunity
• B. Request Record Approval
• C. Create Lead & Referral
• D. Open an Account
• E. Create Case

Answer: A,B,C

Explanation:
From the Life Events card, a Wealth Advisor can take the following actions:
Create Lead & Referral: This action creates a lead record for a new prospect or a referral record for an existing client based on the life event information.
Request Record Approval: This action initiates an approval process for the life event record to ensure compliance and quality standards.
Create Opportunity: This action creates an opportunity record to track the potential revenue from the life event. Verified Reference: : Salesforce Financial Services Cloud User Guide, page 30. : Salesforce Financial Services Cloud User Guide, page 31. : Salesforce Financial Services Cloud User Guide, page 32.

NEW QUESTION # 114
Lake Tahoe Bank would like to restrict their FSC users from viewing certain types of milestones that might be irrelevant to their customers or might cause negative sentiment. How can a SF implement such a requirement?
(1 correct answer)

• A. Leverage Hide Sensitive Life Event Types & Business Milestone Types
• B. Create custom sharing rules on the Milestone object
• C. Remove the relevant permissions from the User Profile
• D. Use FLS on Milestones

Answer: A

NEW QUESTION # 115
When adding an Account-Account relationship using ARC (Actionnable Relationship Center), what 2 options does the banker have to represent a group of accounts, where one of the accounts is the parents of a number of other accounts ? (2 answers)

• A. From the parent account, select 'New' in the 'Member Relationships' components and create a new relationship with the subsidiary account
• B. From each subsidiary account, select 'New' in the 'Group Relationship' components and create a new relationship with the parent account
• C. From the parent account, select 'New' in the 'Group Relationship' components and create a new relationship with the subsidiary account
• D. From each subsidiary account, select 'New' in the 'Member Relationships' components and create a new relationship with the parent account

Answer: C,D

NEW QUESTION # 116
A Financial Services Cloud (FSC) administrator wants to create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission.
Which two permission sets should be cloned to create this new permission set and give access to interest tags?

• A. FSC Basic permission set
• B. FSC Standard permission set
• C. FSC Extension permission set
• D. FSC Foundations permission set

Answer: C,D

Explanation:
Explanation
The Access Interest Tags for Financial Services Cloud permission is included in two permission sets that are provided by FSC:
FSC Foundations permission set: This permission set grants access to the core features of FSC, such as financial accounts, account groups, households, goals, referrals, and interest tags7.
FSC Extension permission set: This permission set grants access to additional features of FSC that extend beyond the core functionality, such as action plans, relationship groups, relationship maps, client tasks, client notes, and interest tags8.
To create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission, either of these permission sets can be cloned and modified as needed.
References:
FSC Foundations Permission Set
FSC Extension Permission Set

NEW QUESTION # 117
Which of the following objects do support Group-Level Rollups?

• A. Opportunities
• B. Action Plans
• C. Alerts
• D. Financial Accounts
• E. Tasks

Answer: A,B,D

Explanation:
Explanation
The following objects do support Group-Level Rollups:
Financial Accounts: You can use Group-Level Rollups to display the total balance, total market value, and total cost basis of all the financial accounts that belong to a group.
Action Plans: You can use Group-Level Rollups to display the number of action plans, the number of completed action plans, and the completion percentage of all the action plans that are associated with a group.
Opportunities: You can use Group-Level Rollups to display the total amount, expected revenue, and weighted amount of all the opportunities that are related to a group. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 80. : Salesforce Financial Services Cloud Implementation Guide, page 81. : Salesforce Financial Services Cloud Implementation Guide, page 82.

NEW QUESTION # 118
The marketing team wants to send an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead.
How can the system administrator automate this process?

• A. Create a single email template and use the translation workbench to translate and send the appropriate template
• B. Create an email template for each language and a workflow alert to send appropriate template
• C. Create an email template for each language and an assignment rule to send appropriate template
• D. Create an email template for each language and an auto response rule to send appropriate template

Answer: A

NEW QUESTION # 119
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The FSC Accredited Professional certification exam is a challenging test that requires a thorough understanding of the Salesforce Financial Services Cloud. To prepare for the exam, you should have experience using the platform and be familiar with its features and capabilities. You can also take advantage of Salesforce's training resources, such as online courses and certifications, to help you prepare for the exam. Passing the FSC Accredited Professional certification exam will demonstrate your expertise in using the Financial Services Cloud, which can help you advance your career and open up new opportunities in the financial services industry.

 

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