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Facebook 600-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Moderation and Governance | - Community rules and enforcement
|
| Topic 2: Insights and Measurement | - Analytics and reporting
|
| Topic 3: Community Strategy | - Community planning and objectives
|
| Topic 4: Community Engagement | - Engagement tactics and content
|
Facebook Certified Community Manager Sample Questions:
1. An established Facebook group has more than 1 million members. The community managers decide to register it as a nonprofit organization. To organize more events, they will leverage the community to help with charity events. They receive positive organizational support from their community, but the group needs a more sustainable revenue model.
Which two tactics should the community managers use to set up a sustainable funding model for their nonprofit organization? (Choose 2)
A) Claim a membership fee for current members of the Facebook group
B) Prepare materials for influencers that highlight recent community impact
C) Create a Facebook Page and use the fundraising tool to share the fundraisers with the community
D) Create a Facebook Page and organize events using the paid events functionality
2. A large parenting support group is open to all parents. It began in the UK without any advertising and now has a global community with members mainly in English-speaking countries.
The other location demographics are much smaller in size than the UK base but are steadily growing.
The group wants to be more culturally inclusive.
Which strategy can the community manager use to include all audience segments?
A) Repurpose content by reviewing and recycling previous posts.
B) Research and change the content types to align with the demographics of all community members.
C) Increase engagement-type posts and use only new content to create engagement.
D) Ask members which types of tools and content they want more of.
3. In an established community, members have been posting the same questions repeatedly.
Which three group tools should be used to help members find the answers they are looking for more easily? (Choose 3)
A) Ask members to tag an admin every time someone asks a repetitive question
B) Direct members to report repetitive questions using the Report to Admin tool
C) Add useful posts to a topic tag dedicated to frequently asked questions
D) Create a frequently asked questions learning unit
E) Pin a post as an announcement in the group
4. A hair salon supplier wants to create an online community to boost online store sales. The goal is to track trends and showcase products.
Their mission is to become the leading source for style inspiration, which requires them to stay at the forefront of a fast-moving industry and maintain appeal among a mass audience.
On which set of KPIs should the community manager focus?
A) Reach Audience growth Sentiment
B) Reach Sentiment Website traffic
C) Reach Website traffic Audience growth
D) Website traffic Sentiment Audience growth
5. A hiking community plans to bringing together a large number of members to complete a mountain climbing challenge for charity.
This is the largest fundraiser the community will host, and this year is the third year they plan to run it.
Which two things can the community manager do to ensure they succeed in getting the most members to join the challenge? (Choose 2)
A) Start a secret group for people doing the challenge and post everything there.
B) Create posts to encourage people to sign up and have moderators answer any questions.
C) Message new members and invite them to participate in the challenge.
D) Highlight past photos and success stories and tag members who have joined past challenges.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B | Question # 3 Answer: C,D,E | Question # 4 Answer: B | Question # 5 Answer: B,D |
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