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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21474
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Avaya 6210 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation Preparation | - Customer Requirements Analysis
|
| Topic 2: Configuration | - Core Contact Center Configuration
|
| Topic 3: Installation | - Platform Deployment
|
| Topic 4: Maintenance and Troubleshooting | - Operational Support
|
| Topic 5: Integration | - Avaya Aura Integration
|
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