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Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Field Service Lightning Consultant Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Field Service Lightning Consultant Exam then he should take this exam.
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Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting and Analytics | - Field service reporting - Performance metrics |
| Topic 2: Work Order Management | - Service appointments and scheduling - Work order lifecycle |
| Topic 3: Mobile Workforce Management | - Salesforce Field Service mobile app - Offline capabilities and updates |
| Topic 4: Scheduling and Optimization | - Optimization strategies - Scheduling policies |
| Topic 5: Field Service Fundamentals | - Core concepts of Field Service - Roles and service resources |
| Topic 6: Inventory and Asset Management | - Asset lifecycle management - Inventory tracking |
| Topic 7: Integration and Configuration | - Integration with Service Cloud - System configuration and setup |
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