Pay high attention to the user experiences
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Pragmatic test practice software
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Pegasystems PEGAPCBA85V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Development | 9% | - Backlog management and iteration planning - Project scoping and estimation |
| Case Management | 38% | - Service levels, goals, deadlines, and urgency - Design case lifecycle, stages, and statuses - Child cases, wait steps, and exception handling - Assignment routing, approvals, and correspondence |
| Mobility | 5% | - Mobile application configuration |
| Pega Express Methodology & DCO | 12% | - Directly Capture Objectives (DCO) process - Define personas, microjourneys, and user stories - Four phases of Pega Express Delivery |
| User Experience | 9% | - Customize views, portals, and dashboards - Configure action sets and navigation |
| Security | 2% | - Role-based access and user assignments |
| Data and Integration | 18% | - Systems of record and integration requirements - Calculated values and validation rules - Data objects, relationships, and field types |
| Reporting | 7% | - Create and configure business reports - Use filters, columns, and data visualization |
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