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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user states they have to reset the date and time on their computer every day. Which of the following hardware needs to be replaced to resolve this issue?

A) Hard drive
B) Processor
C) Memory
D) CMOS battery

2. After an installation of a video adapter, the screen on a Windows 7 system cannot be seen.
Which of the following Windows 7 functions will resolve this?

A) Startup Repair
B) Component Management
C) Task Manager
D) Device Manager

3. A technician is working on an issue and has identified the problem and worked out the cause. Which of the following would MOST likely be the NEXT step the technician should make?

A) Report to the supervisor
B) Establish a plan of action
C) Inform the user
D) Document the cause and solution

4. A user reports that the power LED light flickers orange when the laptop is plugged in. Which of the following should the technician do FIRST?

A) Reseat the battery.
B) Place the laptop on the docking station.
C) Restart the laptop.
D) Check the power options in Control Panel.

5. Which of the following file systems is required to install Windows 7?

A) NTFS
B) CDFS
C) FAT
D) FAT32

Solutions: