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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which statement is CORRECT when considering a transformation to high velocity IT?

A) High velocity should be applied throughout the organization's IT
B) High-velocity transformation should not come at the expense of the quality of the solution
C) All organizations benefit from high-velocity transformations
D) Customer-facing systems should be excluded from the high-velocity transformation

2. An organization wants to validate a new digital product idea with real customers before committing to full-scale development.
Which approach would BEST support this?

A) Infrastructure as code
B) Chaos engineering
C) Definition of done
D) Minimum viable product (MVP)

3. An organization is under constant pressure to release new software features. Shortcuts are sometimes used to introduce features, and incidents are often solved with workarounds. As a result, the product is becoming increasingly difficult to maintain.
Which is the BEST approach to take in this situation?

A) Move to a loosely coupled architecture
B) Implement a continual business analysis process
C) Adopt A/B testing
D) Allocate resources to reduce technical debt

4. A retail organization is in the process of creating and delivering many new and changed products and services. A service to create a new website has a tight deadline, while the live 'point of sale' service has product backlogs relating to new features which would help to retain customers.
Which practice would MOST help the organization to understand the order these changes should be implemented?

A) Relationship management
B) Deployment management
C) Service validation and testing
D) Service design

5. An organization wants to improve its continuous integration capabilities.
In this context, what would the 'service validation and testing' practice recommend?Automated testing

A) Blue/green deployments
B) Canary testing
C) A/B testing
D) Automated testing

Solutions: