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HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer Service and Support Sample Questions:

1. Which cautionary measure should be taken when customer data needs to be backed up?

A) HP service personnel should back up only the hard drive or SSM that was included with the device at initial setup
B) HP service personnel should make sure to back up the hard drive or SSM as well as NVRAM settings.
C) HP service personnel should never use a backup file that is older than the current version of firmware on the product.
D) HP service personnel should never back up or restore customer data under any circumstance

2. What is one method for disabling or altering the printer driver Services tab?

A) Printer Driver Properties menu
B) Embedded Web Server (EWS)
C) HP Driver Preconfiguration Utility
D) Installable Options section of the device software CD

Solutions: