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Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. The following characteristics of the eSpace 7900 series IP phones are: () (multiple choices in this question)

A) 2 GE ports and support PoE
B) Full range of color screens
C) AAC-LC full voice codec
D) Both support eSpace 7903X expansion board

2. Which of the following is not a feature of the eSpace 7900 series phone ()

A) Support HD voice
B) With Gigabit Ethernet port
C) With color screen
D) Support video

3. Huawei's outbound call management system only supports Oracle database and does not support SQL Server database. ()

A) FALSE
B) TRUE

4. Which of the following metrics is a key metric for measuring the real-time service level of each skill queue, describes how many percentages of calls in that skill queue are connected within 20 seconds. ()

A) Real-time call rate
B) Historical connection rate
C) Real-time traffic
D) Real-time connection rate

5. The administrator can specify the recording strategy. Which recording strategies does the system support? () (multiple choices in this question)

A) Percentage recording. The percentage of the system installation settings, randomly selected recording.
B) Forced recording, that is, all agent calls will be forced to record
C) The seat is self-recording. Agents are free to choose when to start recording, when to stop recording, and which calls need to be recorded.
D) The administrator can configure a recording strategy. For example, a call with a call duration of more than 10 minutes requires recording. The system automatically performs this policy according to this policy.
Row.

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