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Salesforce Consumer-Goods-Cloud Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Platform & Integration | - Understand foundational platform integration concepts |
| Topic 2: Analytics | - Reporting and performance tracking |
| Topic 3: Visit Planning | - Plan and schedule field visits |
| Topic 4: Data Setup | - Configure master data and organizational hierarchies - User assignments and permissions |
| Topic 5: Visit Execution | - Manage retail execution processes - Support in-store sales workflows |
Salesforce Certified Consumer Goods Cloud Accredited Professional Sample Questions:
What object is used to gather feedback by Field Reps from store managers?
- A. Survey
- B. Feedback fields in the Retail Store object
- C. Questionnaire
Correct Answer: A 🗳️
What does this out of the box Einstein Analytics dashboard inform about? Team Performance Dashboard
- A. The Sales Manager can easily identify top or lowest-performing products, categories, and assortments, and drill down as required. He/she can also find out if a promotion has any correlation with product or category performance.
- B. The Sales Manager can drill into a particular field rep to identify their strengths and weaknesses.
- C. This dashboard provides actionable insights into the stores that need attention and how the compliance levels directly impact the business. With comparative analysis, he can understand what's working for certain stores and how that can be applied to stores that need attention.
- D. This leaderboard makes it easy for the sales manager to quickly identify his top-performing reps and then do a comparative analysis over time.
Correct Answer: D 🗳️
What is the image object (which stores the planogram) related to?
- A. Retail Store
- B. In Store Location
- C. Store Product
- D. Product2
Correct Answer: B 🗳️
The Retail Visit KPI object is used by Field reps offline to gather KPI data during a visit. True or False?
- A. FALSE
- B. TRUE
Correct Answer: B 🗳️
Can the latitude and longitude field be stored in a different object from the root object selected when defining a Base Object? For example: Root Object = Opps, but the Lat/Long field is in Account Address.
- A. Yes
- B. No
Correct Answer: A 🗳️
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