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Cisco 700-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Engineering and Positioning | - Customer requirements analysis - Business value of BE6000 solutions - Competitive positioning and use cases |
| Collaboration Applications and Features | - Cisco Unified Communications Manager (Unified CM) - Cisco Unity Connection voicemail integration - Cisco IM and Presence services |
| Cisco Business Edition 6000 Architecture | - Virtualization and infrastructure requirements - Deployment models and reference architectures - BE6000 solution components overview |
| Solution Design and Sizing | - Hardware and virtual resource sizing - Licensing models and packaging - User and device capacity planning |
| Installation, Configuration, and Troubleshooting | - Common issues and troubleshooting methods - Basic configuration validation - Initial setup and deployment steps |
Cisco Business Edition 6000 for Sales Engineers Sample Questions:
1. Which three collaboration mechanisms increase customer satisfaction? (Choose three)
A) Effective mail and email communication
B) Variety of customer communication channels
C) Flexible enhanced customer service processes
D) Ability to access customer data from any device, anywhere
E) Frequent phone communication
F) Attractive TV advertisements
2. Which three Cisco Unified Communications and Collaboration applications are part of a basic Cisco Business Edition bundle? (Choose three)
A) Cisco Unity Connection
B) Cisco Unified Communications Manager
C) Cisco Unified Attendant Console
D) Manager Business Edition
E) Cisco Unified Contact Center Express
F) Cisco Prime Collaboration Provisioning
3. In which three ways does Cisco accelerate the adoption of advanced collaboration tools? (Choose three.)
A) With cost-effective collaboration and business video solutions
B) With enhanced core network infrastructure functionalities
C) By enabling Cisco end-to-end collaboration deployments
D) By supporting business-to-business and business-to-customer collaboration capabilities
E) By introducing Cisco data center unified computing functionalities to support collaboration requirements
F) With scalable collaboration deployment options
4. Which value does the Cisco Business Edition 6000 bring to midmarket businesses?
A) Enhanced collaboration functionalities by adding only a few additional servers
B) Adding video collaboration capabilities on top of the existing telephony system
C) Advanced collaboration functionalities on a single server
D) Co-location with the existing telephony system
5. Native call queuing offers four different queued-caller selections Which algorithm selects hunt members based on the order in which they appear in the hunt list, starting with the first member?
A) Broadcast
B) Circular
C) Longest-idle
D) Top-down
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: A,C,F | Question # 3 Answer: A,D,F | Question # 4 Answer: C | Question # 5 Answer: D |
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