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WGU Principles-of-Management Exam Syllabus Topics:

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

Question 1

What isa clear and concise statement ofthe basic purpose of an organization? Choose 1 answer

A. Its mission
B. Its vision
C. Its objective
D. Its goal

Question 2

A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
Which stage in the change process is the team experiencing?
Choose 1 answer

A. Precontemplation
B. Action
C. Preparation
D. Contemplation

Question 3

What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

A. Motivation to excel
B. Opportunity tolerance
C. Laissez-faire
D. Employeeempowerment

Question 4

What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

A. Customer relationship management
B. Customer connection society
C. Customer liaison policy
D. Customer association organization

Question 5

Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

A. Total Quality Management
B. Total Control Management
C. Change Control
D. Criteria for Growth

Solutions: