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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Inventory Management | - Stock receipt and verification - Stock adjustment and movement - Shrinkage and inventory control |
| Retail Technology & Store Systems | - Self-checkout and automation tools - RFID and inventory tracking systems |
| Point of Sale (POS) Systems | - POS transaction processing - Returns and exchanges |
| Retail Store Operations Fundamentals | - Store performance management - Store organization and roles |
| Store Compliance & Security | - Loss prevention and compliance - Store security systems and surveillance |
| Sales and Customer Management | - Sales KPIs (sales/sqft, per employee metrics) - Customer service and satisfaction |
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
1. For store personnel, training is essential in
A) Visual Merchandising
B) All of the above
C) Customer Service
D) Stock Handling
2. Which of the following is not an activity in daily activities in a retail store?
A) Store closure
B) Sales activities
C) Store opening
D) Store renovation
3. Which type of in-store display highlights a central store theme and merchandise at vantage points in the store
A) Posters
B) Focal point display
C) Window display
D) Merchandise stacks
4. The store to store stock transfer report is reviewed by
A) Store customer service representative
B) Store Supervisor
C) Store Manager
D) None of the above
5. Performance Indicators fall broadly in the following parameters
(1)Sales information linked
(2)Gross margin information linked
(3)Customer Interaction linked
(4)Optimizing Inventory operation information linked
A) (1) Only
B) (1,2& 3 )only
C) (1 &4 ) Only
D) (1 & 3) Only
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |
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